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Poolnet is a mobile-first tool for pool service operators. It handles your route, chemistry logging, photo documentation, service reports, and invoicing — built by someone with 25 years on a route, for the way the work actually happens in the field.

There are iPhone and Android apps for running your route in the field, plus a web dashboard at dashboard.poolnet.app for managing clients, billing, and settings from a computer.

The web dashboard has a client import tool. Download the Poolnet spreadsheet template, fill in your client list, and upload an Excel (.xlsx) or CSV file using the template’s columns. Review the list before importing; each import supports up to 200 clients. If you’d rather we help with the import, email us your list and we’ll get you sorted.

Business owners create their account on the web with their name, business name, U.S. business address, email and a password of at least 8 characters. Confirm your email if prompted. You can install the app first, but need an active account to use it. Download Poolnet for iPhone or Android, then sign in with the same account, or use the web dashboard.

Solo is $35/month and includes up to 60 active clients, with each additional active client at $1/month. Teams adds $35/month per additional technician and 60 more clients to your company’s shared allowance. Extra clients cost $1/month each above the combined allowance. Prices are in USD; archived clients don’t count. See the pricing section for the full breakdown.

Yes. New owner accounts start a 30-day free trial when the account is created. No payment method is required at signup. To continue after the trial, choose to subscribe and add a payment method. If you have not done so, there is no automatic charge. See the billing terms for payment details.

Only clients you’re actively servicing count toward your total. Archive a client when you stop servicing them and they no longer count — so seasonal drop-offs don’t cost you.

Anytime. There are no contracts and no cancellation fees. You can manage your subscription from the dashboard, or email us and we’ll take care of it.

Yes. Poolnet is offline-first — log stops, readings, and photos with no connection at all. Everything you do is saved on your phone and syncs automatically the moment you’re back on data or wifi. A dead spot in a client’s backyard won’t lose your work.

When you mark a stop complete, Poolnet can email the client a service report automatically — readings, any photos you took, and the local weather for the visit. It looks professional without you writing a thing.

As you log readings, Poolnet calculates the water’s LSI (Langelier Saturation Index) balance so you can see at a glance whether the water is balanced, scaling, or corrosive — and catch a problem before it costs your client a heater.

Manage technician accounts and invitations from your owner dashboard. Each additional technician seat costs $35/month and adds 60 clients to your company’s shared allowance. The technician signs in to the app with their own account and route.

Open the Poolnet mobile app and tap “Forgot password” on the sign-in screen — we’ll email you a secure reset link. If the email doesn’t arrive, check spam, then reach out and we’ll help.

Your data is stored securely in the cloud and synced from your phone, so it’s safe even if your device isn’t. Only your account can see your clients and records.

Email support@poolnet.app from the address on your account and we’ll permanently delete your account and its data for you.